Colloquy
Colloquy

The Loyalty Marketing Index: Introducing the COLLOQUY Retail Loyalty Index

We’re leaving the Age of Frequency and entering the Age of Loyalty: an era in which retailers leverage customer data to drive operational and marketing decisions improving in-store experience, product selection and communication relevance to grow customer advocates who champion brands. We’ll do it by capturing, understanding and exploiting the microfoundations of customer loyalty.


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Publications Consulting Partners Research Education

Welcome to COLLOQUY, the voice of the Loyalty Marketing Industry since 1990. COLLOQUY provides a worldwide audience of marketers with consulting, news, editorial, educational and research services across all industries and around the globe on topics including loyalty marketing, reward programs and customer retention.

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COLLOQUY Educational Events...

Free Webinar: Retail Loyalty - Where and Why They Buy

7/9/2008

 

Virtual Seminar: Make the Right Choice

8/14/2008


Current Articles  

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The God Box

Rick Ferguson and Bill Brohaugh

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In Treatment

Allison Cripps

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Fear and Loathing

John Bartold

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Meat and Potatoes

Brian Lifsec

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Haute Couture

Aubyn Elaine Thomas

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The Big Easy

Don Berg


Entire site © 2008 LoyaltyOne, Inc. All rights reserved. Permission to reprint may be granted upon specific request. COLLOQUY is a trademark of Alliance Data Systems Corporation used under license by LoyaltyOne, Inc., an Alliance Data Systems Company.

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