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India Loyalty Summit 2012

Date: 2/1/2012

Title: Growth, leadership, transparency and your customer

Description: India Loyalty Summit ranks among the most reputable conferences in its category. The conference will help its attendees gain an insight into the proven methodologies that can be applied to improve customer experience. Loyalty Summit will also present a number of awards in the categories of Consumer Durables Sector, Consumer Non Durables Sector, Auto Sector, Retail Sector, Banking Sector, Insurance Sector, Mutual Fund Sector, Domestic Commercial Airlines Sector, Oil & Gas Sector, Telecom Sector Service Provider, Travel & Hospitality Sector, Logistics Sector, Supply Chain Sector and Direct Marketing Compaign of the Year. The conference as a whole will prove to be a great experience for everyone attending it.

Venue: Intercontinental The Lalit Resort

Location: Mumbai, India

Faculty: Rathin Lahiri

Growth, leadership, transparency and your customer

Understanding why customer engagement is a key driver to business growth
Developing your business model to have a positive impact on customer loyalty
How to build trust, integrity and relevance into your business & customer strategy
What's the future of customer engagement for businesses?