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6th Annual Customer Experience Strategies Summit

Marriott Eaton Centre Toronto

What was it about?

Maximize Customer Satisfaction, Drive Your Profits and Create Extraordinary Customer Experiences

The 6th Annual Customer Experience Strategies Summit is Canada’s largest customer experience summit. With 20+ award-winning speakers, this interactive forum is designed for CX executives looking to create transformational experiences that increase profitability across the entire customer journey.

Drive competitive differentiation to enhance your customer satisfaction and cement loyalty. Learn concrete tools to improve service quality, engage employees, integrate channels, and innovate processes.

Acquire critical insight from 15+ industry leaders including Coca-Cola, Mastercard, and Twitter to help you deliver on your brand promises and thrive in the experience economy!

Accelerate your progress to:

  1. A Customer-first Culture
  2. IoT
  3. Personalized Service
  4. Chatbots
  5. Omni-channel Success

Download your free copy of the brochure to view the full agenda here:

Where was it?

Marriott Eaton Centre Toronto
525 Bay St
Toronto, ON M5G 2L2, Canada

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