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Many Touchpoints, One Goal: Perfectly Integrated Loyalty

By COLLOQUY Staff on January 13, 2017

“Omnichannel” is certainly a buzzword in the loyalty and engagement world, but why does it matter? This infographic from House Advantage – which offers loyalty strategy and solutions to major entertainment brands – explores the components of an omnichannel loyalty program. It also examines the challenges and opportunities such an approach presents to brands, as well as the risks of failing to embrace it, including lost sales and dissatisfied customers.

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Click to download infographic.